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Polycom SoundPoint IP 501

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Diff from version 49 to 50 (current)

@@ -159,7 +159,7 @@

 
 So please understand. By registering 1 extension under Line1, you can show all 3 buttons on the 501 as that same extension by using Num Line Key. BUT BEWARE, there is a catch! You can make 3 simultaneous calls from the polycom with no problem. If you have 1 or 2 calls going out and someone calls INTO the phone, they will go straight to voicemail!!! No matter what combination of settings, I cannot solve this problem of "call appearances" on asterisk. The only way to have all 3 lines work correctly is to assign 3 MISC extensions to the 3 Polycom lines, and use a Asterisk RING GROUP and the ring group number will be your extension. If you do this, you'll have to slap the Ring Group extension into "Label" or the Polycom will show the 3 lines as the 3 different extensions. What a pain.
 
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+12-10-12 UPDATE: With all 3 line buttons configured to the same extension, all that was needed to allow calls to come in while in a current phone call on the other line buttons was to enable Call Waiting via *70 which is disabled by default in Elastix (Asterisk).
 
 
 Once you've put this information in and Exit back out, it will prompt you to "Save Config"...do so. Exit back out to the Advanced menu and choose to restart the phone...if you were slow, the phone will probably reboot on its own after all those changes anyway.
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zephxiii2012-12-10 14:4050

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