Diff from version 14 to 15 (current)
| @@ -101,6 +101,7 @@ |
| Call center software enables companies to decide which calls to record (block recording in 2-party states, for instance), offers guidance for coaching and additional training, and provides quality monitoring, among other features. | | | | Companies offering VoIP call center monitoring software include: | | +*[http://www.telcoalert.com/ivr-monitoring | TelcoAlert IVR Monitoring] | | *((LesulaCC)) | | *[http://www.qualistream.com|QualiStream] | | *[http://www.3clogic.com|3CLogic] |
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| User | Comment | Time | Version |
|---|
| dyoung | | 2014-05-16 23:33 | 15 |