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Voicent Communications

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 6. [http://www.voicent.com/call-center-software.php?utm_source=voipinfo&utm_medium=wiki&utm_campaign=marketing|Call Center Software] - Powerful software tool to automatically monitor and manage regulatory compliance and call center training and efficiency.
 7. [http://voicent.com/crm-dashboard?utm_source=voipinfo&utm_medium=wiki&utm_campaign=marketing|Dashboard] enables remotely located agents to instantly access Customer Relationship Management (CRM) data, click-to-call capabilities, SMS text messaging, click-to-email capabilities, and more.
 8. [http://www.voicent.com/phx.php?utm_source=voipinfo&utm_medium=wiki&utm_campaign=marketing|FlexPBX] Affordable, feature-rich, telephone system with auto attendant and music onhold.
-9. [http://voicent.com/ivr.php?utm_source=voipinfo&utm_medium=wiki&utm_campaign=marketing|IVR] Studio - Quickly build interactive phone applications that are fully integrated with your business.
+9. [http://voicent.com/ivr.php?utm_source=voipinfo&utm_medium=wiki&utm_campaign=marketing|IVR Studio] - Quickly build interactive phone applications that are fully integrated with your business.
 10. [http://www.voicent.com/predictive-dialer.php?utm_source=voipinfo&utm_medium=wiki&utm_campaign=marketing|Predictive Dialer] - Automatically hands you only the calls answered by a live person; skips or leaves messages on machines.
 
 !!!!Additional Voicent product info:

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 * ((VoiceXML Gateway from Voicent))
 
 !!!!Voicent in the news:
+* 2014 April 9 - [http://voicent.com/business_process_automation.php|Business Process Automation] Voicent is introducing business process automation with the ability to create and customize workflow systems along with easy integration.
 * 2014 Mar 19 - [http://voicent.com/pr/Release9_1_pr.php|Voicent Software] Version 9.1 released! [http://voicent.com/download/|Download] the free trial now to try out new features such as workflow integration, dynamic campaigns, call conferencing and more.
 * 2013 Nov 10 - [http://www.voicent.com/pr/voicent_zoho_crm_integration_pr.php?utm_source=voipinfo&utm_medium=wiki&utm_campaign=marketing|Voicent adds Zoho CRM integration!] Automated connection setup for one of world's most affordable CRM systems.
 * 2013 Nov 9 - [http://www.voicent.com/pr/voicent_sugarCRM_integration_pr.php?utm_source=voipinfo&utm_medium=wiki&utm_campaign=marketing|Voicent integrates SugarCRM!] Automated connection setup for one of world's fastest growing CRM systems.
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