Diff from version 20 to 21 (current)
| @@ -12,7 +12,7 @@ |
| * Agents and Peer status supervising (Idle, Alerting, Busy, Caller/Callee Number, etc.). | | * Inbound and outbound call volume. | | * Call Detail. | | -* Call Actions (Just Hangup at this moment). | | +* Call Actions (Hold, Transfer, Park and Hangup). | | * Talking time. | | * Handle time. | | * Queues Call Details. |
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| @@ -20,6 +20,7 @@ |
| * Abandoned calls. | | * Asterisk Dialplan Realtime Debug. | | * Call Quality Realtime Debug. | | +* Data exposed by detailed Charts. | | | | LesulaCC can also store multiple Contact Center profiles a let Supervisor automatically connect them. | | |
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| User | Comment | Time | Version |
|---|
| dansan80 | | 2014-03-29 08:54 | 21 |