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| Vonage and magicJack are residential VoIP phone companies that provide US customers free or low-cost nationwide long distance using Internet phone service. Using ((ATA))s, ((Vonage)) and magicJack offer residential VoIP phone service to consumers with high speed Internet access. __Comparing Vonage vs. magicJack reveals that the most significant differences are cost, accessibility, advanced feature availability, and quality of service (including customer service).__ | | | | +!!!!Where to Buy | | +*[http://www.amazon.com/gp/product/B0062P7ISY?ie=UTF8&tag=voipinfo-20&linkCode=xm2&camp=1789&creativeASIN=B0062P7ISY|magicJack Plus] from Amazon | | {maketoc} | | | | !!Service Basics: Vonage vs. magicJack |
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| | | !!!New and Improved: The magicJack PLUS VoIP Adapter | | | | -The original magicJack ($39.95) presented users with many problems, as you can tell from the [http://www.voipreview.org/reviews/magicjack|Internet phone service reviews]. Aside from the fact that the magicJack had to be plugged into the computer, which had to be on to make or receive calls, the __magicJack offered choppy vocal quality__. | | +The original magicJack ($39.95) presented users with many problems, as you can tell from the ((magicJack Reviews|reviews)). Aside from the fact that the magicJack had to be plugged into the computer, which had to be on to make or receive calls, the __magicJack offered choppy vocal quality__. | | | | The new magicJack PLUS ($69.95) was designed to solve some of the more obvious logistical problems. The __magicJack PLUS now only has to be plugged into the computer once__ (to register the service). The magicJack PLUS features an Ethernet port for router or broadband modem connectivity. | | |
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| | | !!!Customer Service | | | | -Customer service seems to be the primary area where magicJack has ceded the battle to Vonage. The magicJack device offers VoIP phone service at such a low price that providing the level of customer service that Vonage does is not economically feasible. This is why so many of the [http://www.voipreview.org/reviews/magicjack|bad Internet phone service reviews] for magicJack and magicJack PLUS note that 'you get what you pay for.' | | +Customer service seems to be the primary area where magicJack has ceded the battle to Vonage. The magicJack device offers VoIP phone service at such a low price that providing the level of customer service that Vonage does is not economically feasible. This is why so many of the reviews for magicJack and magicJack PLUS note that 'you get what you pay for.' | | | | -A VoIP service comparison between [http://www.thedigest.com/voip-reviews/vonage|Vonage] vs. [http://www.voipreview.org/reviews/magicjack|magicJack] can be eye-opening. For one thing, the complaints for Vonage have slowed down, while magicJack customers even for the newer magicJack PLUS continue to register blistering dissatisfaction. | | +A VoIP service comparison between Vonage vs. magicJack can be eye-opening. For one thing, the complaints for Vonage have slowed down, while magicJack customers even for the newer magicJack PLUS continue to register blistering dissatisfaction. | | | | The complaints for magicJack aren't confined to the choppy call quality that so many VoIP service users have complained about in the past. magicJack Internet phone service reviews tend to focus on the rudeness of customer service, and their inability or unwillingness to solve problems. | | |
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| *((Skype vs Vonage)) | | *((NetTalk Duo vs. Ooma Telo)) | | *((Vonage Wireless)) | | -*((Vonage Reviews|Vonage)) | | +*((Vonage Reviews)) |
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| User | Comment | Time | Version |
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| admin | | 2013-08-11 00:46 | 13 |
| admin | | 2013-08-11 00:45 | 12 |
| admin | | 2013-08-11 00:44 | 11 |
| admin | | 2013-08-11 00:44 | 10 |